Citydent Warranty Program / Implant Warranty

 1. If the implant does not fuse to the bone during the waiting period after the placement of the implant
a. The implant is removed and a new one of the same brand will be placed free of charge.
b. Surgical procedures of the implant placement will be free of charge.
c. Bone graft and PRF applications that are used for bone strengthening during the placement of new implants will be free of charge.
d. Limited warranty (the new implant is provided free of charge; the patient pays for the surgical operation (50 % of the current implant price) and the price of the materials such as graft, PRF and membrane that may be used during the treatment.
i. If the patient comes for the prosthesis application later that the date that is written at the 10th article of the contract.
ii. If the patient smokes during the waiting period.
iii. If the patient uses the temporary removable denture for chewing or if he/she does not take it off while sleeping.
iv. If the patient does not regularly use of the prescription written by the dentist or if he/she does not comply with the diet recommended by the dentist after the operation.
2. Loss of implant during the 1st year after implant placement
a. The implant is removed and a new one of the same brand will be placed free of charge.
b. Surgeon’s fee for the implant placement will be free of charge.
c. Bone graft and PRF applications that are used for bone strengthening during the placement of new implants will be free of charge.
d. Repair of the prosthesis or re-manufacturing of it for free of charge, if necessary.
3. Loss of implant between the 1st and 5th years after implant placement
a. The implant is removed and a new one of the same brand will be placed free of charge.
b. Surgeon’s fee for the implant placement will be free of charge.
c. The current prices of materials such as graft, PRF and membrane that may be used during the placement of the new implant will be paid by the patient.
d. Repair of the prosthesis or re-manufacturing of it for free of charge, if necessary.
4. Loss of implant between the 6th and 20th years after implant placement
a. The implant is removed and a new one of the same brand will be placed free of charge.
b. Surgeon’s fee for the implant placement will be paid by the patient (50 % of the current implant price).
c. The current prices of materials such as graft, PRF and membrane that may be used during the placement of the new implant will be paid by the patient.
d. Repair of the prosthesis or re-manufacturing of it, if necessary (current price will be paid by the patient).
5. Non-warrantable Conditions
a. If the patient has a long-lasting bruxism.
b. Loss of implant due to the problems caused by the lack of necessary daily oral care.
c. Loss of bone and gingiva resulting from periodontal diseases that may occur for different reasons after the implant placement.
d. Loss of implant as a result of the damage of jawbone, teeth or prosthesis due to large forces such as falling, traffic accident, etc.
e. If the patient does not attend the regular checkup appointments at Citydent at least one a year (those who live abroad or in another city may attend checkup appointments at different clinics if they can document it).
6. New Implant Supply: If Citydent cannot do the implant replacement for different reasons within the same brand, it can use other implant brands with the condition that it has to be at the same quality level.

 

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